One Night @ The Call Centre

A 289 pager by Chetan Bhagat, the author who shot to fame through his 5 point someone. I admired the way the book was advertised by the promoters even before the launch and so couldn’t keep my hands off the book as soon as I saw it on the stands.
As expected, Chetan hasn’t changed his witty, dark writing style. But his overemphasis on this style makes him sound very clichéd at times. The best thing about the novel is its strong characterization.
A story knitted around 6 call centre agents’ life; I prefer calling it ‘One Shift’ rather than ‘One Night’ when almost the hell breaks loose on them.
Chetan, through his character Vroom, has epitomized the discussion for pros and cons of call centre boom in India. While other characters add on spice to the story, through Shyam, Chetan seems to have addressed a problem which almost each one of us is going to face – a bad boss.
On the whole, the purpose of the novel is quiet noble - "To make the youth of today more conscious of the choices one makes in life". But 289 pages leads to over dramatization and the story seems to drag at various points.
I would rate it 3 out of 5.