Sunday, March 22, 2020
Education – Not for rebels!
Tuesday, March 17, 2020
It's not every day you get a change to impact a Million Lives
- The CEO coach - Culture of an organization is dependent upon the people who head the organization. Their attitude, behavior as well as approach defines how the whole organization behaves. I found myself copying my boss's sitting and walking postures in my previous assignments. LPU is driven by a single man and the whole credit of creating such a wonderful institution goes to him. Mr.Ashok Mittal, who is also the Chancellor of the University. he has many firsts to his name and in a way is an inspiration to many including me. But as with any human, he too has a few shortcomings which he seems to be completely unaware of. He is a man with an amazing vision but being continuously pulled down by his own weight. While it would be so convenient for me to blurt out what I feel is wrong, I would avoid it. Rather my suggestion is that Mr. Mittal is in an urgent need of a CEO coach. A good coach would not only help him iron out his future business objectives but would also help him understand ways of improving the University culture.
- Missing Brains: The solution to every problem I faced in the University seems to rest with a single "Higher Authority". While in a factory environment, one would want this to be an ideal scenario where everyone is following the process without applying their mind. A similar environment in an intellectual environment of a University seems to be quite strange and completely out of place. So the question I started asking myself was - "Are people here not good enough?" And the little experience, I have, I was quick to make out that it's not the case. The real issue was that the roles have been created to have a lot of responsibility but all without Authority. Leading to such a severe determination that now a large number of Senior Management team is made of "Yes Men". No one wants to take logical decisions or apply their minds to a problem and are happy to announce that the solution can only be provided by "Higher Authorities" which to me seems like invoking God.
Penny wise pound foolish: A 250 crore organization, I worked with, followed the process of budgeting diligently to the minutest detail. Every department created an annual budget while setting the target almost 3 to 5 months in advance of the next financial year. The whole organization would then gear up to that objective. Into the year, discussions were oriented towards the target achievements and analysis of the misses for course correction. Every penny spent was for a pre-defined through a well debated objective. Every recruitment was with a final goal written down in the plan. But this some odd 1000 crore company/University does not have a budgeting process. The budget here is on the discretion of the "Higher Authorities". Someone advised them to try budgeting and they hired their own audit department to do it. The method followed was astounding, Whatever one department has spent in the last year, needs to spend 10-20 percent less. A great process in which budgeting is no where linked to the business objective of the department and is not verified by the business team. When there is no logic to the process, a logical person stops fighting and just gives in by either accepting that there is no use arguing and just take in this absurdness or they just move out. There are just innumerable cases which I came across where this illogical process has made the University loose millions in opportunity cost.
The Balancing Act: It is a challenge for any business to survive in the short run while fixing its eye on the long term. The LPU management has a clear mandate run a profitable business, the way they have run other businesses like sweet shop and automobile dealership. While this University has an excellent short term determination to be profitable every year, it clearly seems to lack vision. This lack of vision is clearly manifested in the working of individual department. If one asks the head of any department as to what is the long term objective they have set for their department, the answers were all over the place. When one has the ability to build a business employing 8000 people directly or indirectly, it is extremely baffling as to how can this be the case?- In detail lies God: I am given to understand that Lovely Sweets mastered the process of making ladoos and were able to sell high quality ladoos at a very low cost through which the Lovely Empire came into being. Process is a very interesting thing. In a process wherever human interaction is involved, there is bound to be an error. So LPU management came with a novel way of removing the human interaction, "just automate everything". Because everything will be computer driven now, a false impression of process has been created. It is completely forgotten that the person entering data or initiating the process is a person and the people involved in the process are interacting with each other. The University/Company seems to clearly misunderstand the difference between a Mechanical Machine and a process. This has led to such a severe problem that even if one needs a stapler to be purchased for their department, there would be atleast 10-11 people involved int he whole process with approval being done by "Higher Authorities" for the consumption of a Rs 50 thing. This problem emanates from the incompetency of the people making the processes. Because Lovely Sweets could do it does not mean that every person in the world can make a user friendly process. If that had been the case, every company would have been equally efficient and there would have been no need of TQM, Kaizen and other such philosophies. The University/Company is in dire need of a process consultant to relieve it from the stress the processes have built within it.
Saturday, May 26, 2018
Blissful Love
He is developing into an extremely loving and empathetic individual. His zeal to learn small but practical things is what puts him apart from Kanav who concentrates on mentally difficult and challenging scenarios.
Now over 6 and a half years, his anger is much under his control and tantrums are reducing and so is the noise in the house. When I made Preeti realize yesterday in the morning that there is no noise as the kids are bathing in different bathrooms, Preeti was on the verge of crying.
I am no more able to lift Kanav in my arms and soon Jay would also be out of reach. They are growing extremely fast and now we are enjoying their fights, their tantrums and their hugs and kisses more than ever before.
We just wish for this beautiful and blissful love of our kids to last our lifetime.
Thursday, February 01, 2018
Moral Compass
Sunday, December 03, 2017
Tipping Point
Saturday, June 04, 2016
Crossroads again
Friday, December 04, 2015
Roses and Thorns
Roses I have collected in past 650 days -
Counting Thorns that are troubling me -
But these gains or losses are also a matter of perspective. For one person sense of security could be more important and for someone their kid’s education. But even these importance attached to various parameters would change with time. As I grow older, these parameters might not change much but my weightages attached to them would.
I believe that my gains currently are substantially higher than the thorns I have to endure yet. But it would be interesting to revisit these parameters again in future and document as to what has changed.
Saturday, November 21, 2015
A realist - Jay
Cracking the Da Vinci Code - Kanav
Wednesday, May 20, 2015
Innocence
Jay inside a Buddhist Monastery in Mclodeganj sees everyone praying and suddenly starts shouting on his way - Jai Mata Di, Jai Mata Di!
Monday, March 30, 2015
Swimming against the current
We were in our 2nd year of engineering when we heard of a senior of ours scoring 2200 marks out of 2400 in an exam called GRE.
The year was early 1999 and suddenly over the next few months we were either hearing or spreading facts/rumours about people cracking GRE.
A year earlier, I had already gone through an awe of finding out a senior of ours cracking CAT. Enlightened by my close friends, of the relative ease of GRE as compared to CAT and seeing a lot of lesser mortals ( :P ) cracking it, I did half heartedly started preparation which I eneded up soon.
In our final year, when everone was cracking GRE, a boy from our batch in leather technology who was nowhere on the academic charts scored almost perfect marks in an exam called TOFFEL. But a little enquiry revealed that the exam was relatively easier than GRE and almost everyone discarded it as a one off outlier.
By the time we passed out in 2001, a good majority of the people, I knew had moved out of India through the GRE route (mind it that these were the times of the great tech bubble and then burst). I had survived not only the mania but the bursting of the tech bubble too with strong lessons entrenched in me.
But little did I knew about the short term memory of the mob. Over the next decade the GRE fad was slowly and steadily taken over by the TOFFEL and ILETS fad, the one which we had ignored not understanding that it has the ingredient of attracting the masses rather than the elite.
14 years hence, the Punjab of today is plastered with adverisements claiming to send the youth to various foreign countries either with or without these aforementioned tests.
Knowing the level of difficulty of these tests, I clearly realize why every kid today is opting for it which in turn has created a business opportunity for a little smarter guys.
The ILETS shops are encashing into this mass craze till it lasts.
For me this mania has reached to the levels of extreme irritation due to two main reasons -
1. Leaving your own country as a first citizen and settle in a foreign country as a 3rd grade citizen doing menial jobs just beats me. My anger knows no bound when I see kids of well to do families taking this route.
2. Paying up 30K for a course which is literally taught in elementary classes talks clearly about our education system.
I have been advised by many to provide training on these courses i.e to become a part of this economy system. But interestingly, what we are currently doing at Locus is attacking the root cause - create strong foundations which will help create a stronger elementary base and thus these exams will become as easy for the majority as they were for us.
Thus contrary to everyone's advice we are not working to be part of the system but are rather working to finish off the current eco system in the long run.
What happens in future is a long shot right now but when you are swimming against the current, the challenges are less obvious to the observer. Probability of success is far bleaker than failure. But what drives us today is the mere thought of creating millions of Manish in future for which we have started sowing the seeds.
Sunday, January 25, 2015
From Challenges to Crossroads
From launching "firstround.in" to trying out with MBA colleges like "Rayat Bahara" (still can't believe it) for visiting faculty positions, have tried out at least one new thing every month. But now, 2015 has brought with it some interesting solutions to this long untackled problem.
I have been offered partnership in an existing school to help it scale to the next level and simultaneously have been also offered to join the team of a leading coaching institute. While the latter is a risk free offer, the former is more challenging as its a greenfield project in an area which I thoroughly love.
Whatever I choose, I really need to work hard which in turn might compromise our project Locus. So, interestingly, the choice is not between a risk free and a high risk offer, its between an offer which can help project Locus grow and which cannot.
While the school project seems to be a more lucrative choice among the two, the choices get balanced again when I am reminded of the unbaked offer made by the coaching institute head of investing in Project Locus.
This Republic Day, I am standing on a crossroad trying to figure out what lies ahead. For the next 1 month at-least I am going to pursue both the options carefully to make a choice which will increase the probability of success of the Project Locus.
And as my Punjabi Inner Self would say unconsciously - Baaki Rabb Raakha!!!
Thursday, December 11, 2014
Picking up Pace
Till yesterday i.e. till 11th December 2014, we had 8 confirmed admissions in Pre-school and 4 in progress. In the after-school classes we have a strength of 22 children right now.
The first center is thus gaining momentum and getting strong response. One reason is that we are personally teaching the kids over here which we initially did not want to do.
The next challenge now is to transfer the responsibility slowly to a teach (whom we still need to identify) and the move on to open the next center. We had kept a target of January 2015 for this but still there is no light at the end of the tunnel.
Kishmish
But when his teacher checked the dictation, she could not control herself and went to the nearby class, where Kanav's former teacher "Kimmi Maam" (who used to teach Kanav in the same class till a week back but was shifted to class 1 recently) was teaching and showed her Kanav's copy.
She immediately came to Kanav's class and showered her love and blessings on Kanav as Kanav, who was in his own deep thoughts had written Kimmi Maam instead of Kishmish.
Chiklets
His Mom while explaining him about the game, told him that all children should be above 5 years age and Jay was just 3 years yet.
Kanav immediately responded - "Then why don't you get another baby! I would be able to play chiklets then as it needs 3 people to play."
(Chicklets is a game of catch the slowest runner.)
Me and Preeti had a hearty laugh on Kanav's innocent logic.
Tuesday, October 21, 2014
This has always been like this......
Monday, October 20, 2014
Activity Day
Wednesday, October 15, 2014
Plans Change and they change fast.....
One challenge which we did not envisage was a very strange perception of people -
People (even those who know us well) are not willing to believe that someone as well educated as us can leave there job to set up a camp in a village; and that too to do what? - Teach kids? Things don't work this way. People do everything for money. These people can't be true. There is a hidden agenda. Let us wait and see. It would come out with time.
But what is working in favor is that people have started believing that we really teach well and let they want to use us while we are there.
What this perception has done is made me abandon plans to expand fast in multiple places at once. For if we divert attention and leave major responsibility on someone else, the reputation deterioration would be quick and extremely damaging for the project.
While, I am rendered slow, it will help me focus well and create a really strong working model. A few more ideas have started taking some shape out of this one center -
1. A kids Library.
2. An indoor playing club and training center.
Am still thinking of more............
Manish Saini
Friday, September 19, 2014
Project Bajwara
The project is now entering an important phase of execution. The most difficult part of creating the curriculum is over. We are now in a relatively easier part of finding a location.
Relatively easy because I know at least something about it. But in reality, finding a location in a completely unknown village is a real big task. There are no "Magicbriks.com" and no "Property agents" in a village.
It is merely going to be good luck to find the right person quickly who can guide us through this phase.
Manish Saini